Studio Policies

A $15 late cancellation fee applies for group classes canceled less than 8 hours in advance.
A $20 no-show fee will be charged if you miss a reserved class without prior notice.
Grip socks are required for all classes to ensure safety and hygiene.
First-time clients who have never used a reformer must arrive 10 minutes prior to class for an introductory overview of equipment and safety procedures.
Cancellations must be made at least 8 hours before class time to avoid fees.
To cancel a membership, clients must do so via email at least 10 days prior to the membership renewal date. Email at info@thereformerroomdallas.com
Private (individual or duet) sessions must be canceled or rescheduled with at least 24 hours' notice. Otherwise, a $25 late cancellation fee or $30 no-show fee per person will apply.

Waitlist Policy

Clients will be automatically added to class when a spot becomes available and will receive notification via text or email.
Clients are responsible for removing themselves from the waitlist if they are no longer able to attend.

All sales are final. We do not offer refunds on memberships, class packages, or retail items.
Class packages expire 90 days after the purchase date.
Auto-renewing memberships must be canceled in writing with at least 10 days’ notice before the next billing cycle.
Clients are required to inform instructors of any injuries or medical conditions prior to class.
A signed waiver is required before participating in any session.
Participation in any class or service is at the client’s own risk.